Support
Need help with Greenlight Approvals? We’re glad to help.
Contact
Email: dev@ledesdev.com — we aim to reply within 1–2 business days.
To help us help you faster, include
- What you were trying to do and what happened.
- The board and item where it occurred (a link or the item name).
- Your monday account name and your role (admin / member / viewer).
- A screenshot, if you have one.
Common topics
- Requesting an approval: open an item, add the Approvals view, choose approvers, mode (in order / in parallel), and the rule (all / any / quorum).
- “It’s your turn” but no buttons: you may be a viewer-only user, or the approval is waiting on an earlier approver in a sequential flow.
- Team approvals ask you to connect monday: an admin needs to authorize the app once so it can verify team membership.
- Billing: subscriptions are managed by monday. Manage or change your plan from monday’s app billing screen.
Ledesdev — dev@ledesdev.com